EaseMyTrip offers zero penalties on flight ticket cancellation


Online Travel aggregator EaseMyTrip has partnered with Liberty General Insurance to provide its customers zero penalties on flight ticket cancellation.

EaseMyTrip, one of the leading online travel aggregator has tied-up with Liberty General Insurance Limited, one of India’s fastest growing general insurance companies, to provide its customers with a unique proposition of Zero Cancellation charges on flight tickets.

When a customer cancels a flight, a significant portion of the ticket amount is deducted as penalty by the airlines. The refund is usually meager in comparison to the overall ticket price. EaseMyTrip has tied up with Liberty General Insurance as group policy holders for its customers to provide zero cancellation penalties to its customers to reduce their cancellation worries.

Commenting on the same, Rikant Pitti, Co-Founder & COO, EaseMyTrip said “With the skyrocketing ticket prices, customers these days book their tickets well-in-advance, sometimes even 2-3 months prior to their actual date of journey. Also, many customers look for various offers and discounts following which they book their tickets. Many-a-times these tickets are subjected to last-minute cancellations in the wake of change in their plans. It is then that the customer realizes that they hardly get anything in refund. With this partnership, we plan to ease out all those worries for our customers and offer seamless and full refund.”

Speaking on the occasion, Amit Jain – President – Personal Lines, Bancassurance & Affinity and Marketing, Liberty General Insurance Limited said “We are extremely upbeat about our association with EaseMyTrip.com. Being one of the leading online travel aggregators, EaseMyTrip is aiding in increased reach of our travel insurance product offerings to a large consumer base. Now, customers only have to pay a nominal amount that will allow them to get their flight cancellation fees (up to INR 5000) from Liberty General Insurance post filling a form and submitting few documents. This is an exclusive product which we are providing as cancellation cover to the users based on their own reason to cancel. We believe that our product will give confidence to the customers to plan their travel without any worry.”

In view of this service, EaseMyTrip has introduced no cancellation penalty for its passengers. A customer can opt for Zero Cancellation Offer by paying a nominal amount, thus enabling them to avail seamless refund on the cancellation of their flights. To claim the refund, one will need to fill a form and send a few documents to the insurance company.